London – 11 June 2019 – HSBC’s Head of Card and Retail Assets Analytics Praneeth Meka and Nexus FrontierTech CEO Danny Goh co-hosted the session,¨Using AI to Safeguard Customers and Empower Colleagues¨ at CogX 2019, where they gave attendees an inside glimpse into how AI capabilities were harnessed to improve internal workflows and benefit consumers in HSBC’s sales quality department.
Nexus has worked closely with HSBC’s data analytics and sales quality team over the past year developing machine learning solutions for the automization of the bank’s internal compliance activities to improve the speed and accuracy of their sales quality review process. This is the first solution of its kind to be deployed within the bank’s sales quality department and is on track to achieving an estimated jump from just 10-15% of sales checked to 100% with near-perfect accuracy and a decrease in review time from 90 minutes per review to 10.
CogX, which took place from June 10th to June 12, is one of the largest AI and emerging technology summits in the world, with an attendance of over 15,000 tech buffs hailing from industry, government, and academia. The summit will have 10 main stages, showcasing industry leaders speak on topics such as Ethics in AI, the Future of Work, Web 3.0, and the most innovative emerging technologies expected to change the nature of science in upcoming years.