When attempting to identify valid use cases for your business in 2022, our team at Nexus recommends tackling the challenge in two phases.
While not all use cases will make it past validation, we encourage businesses to begin by creating a full list of all possible use cases during the initial identification phase. Our consultants do this in conjunction with building a full 360 view of the business, including its areas of strength and weakness. This step is vital when we come to later validating what the potential impact of a use case could be if implemented successfully.
The next step for a business is to validate which of the use cases deserve to progress into the pilot phase. At Nexus, we validate potential use cases using the NAFTA framework. Every use case is scored across each of the NAFTA metrics, which consist of
Does the use case solve or contribute to a core need of the business?
Does the use case align with the long-term strategic vision of the company?
How will the cost & benefits be decided based on the specific use case?
How complicated is it to design and implement the AI model?
What are the model deployment and model failure risks and is there a suitable mitigation strategy?
We recommend the NAFTA framework as it not only focuses on the potential business impact of a use case but also takes into account the technical & financial feasibility of integrating a particular AI system. By factoring in all of these considerations, businesses will give themselves the best chance of identifying AI use cases with the highest probability of success.
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