Application digitisation
Take the stress away from complex application processes with AI-powered smart chatbots
The processes within Application Digitisation workflows
Query Handling Automation
Our smart chatbots automatically reply to questions in the FAQ library, or highlight complex questions to forward directly to officers.
Application Automation
Automate the the form-filling process through simple Q&A communications. New applicant data is automatically updated in your internal client's information system.
Enhance Application Digitisation
with Nexus Intelligent Document Processing
By digitising once paper-based application forms with AI technologies, applicants can have a seamless, no-hassle experience submitting the required information, while regulators can spend their time focusing on higher-value decisions and anomalies.
Challenges in Application digitisation
Online application forms can be a headache for both applicants as well as regulatory officers due to the large amounts of data that needs to be processed in various formats. Missing information, invalid input, and other errors cause unnecessary back-and-forth between officer and applicant and result in slow processing time.
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![Complex form-filling process]()
Complex form-filling process
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![Data quality and inconsistencies]()
Data quality and inconsistencies
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![Decentralised data sources]()
Decentralised data sources
Be a game-changer with us
Nexus's Intelligent Chatbot
Assist regulators in handling public enquiries and guiding applicants when submitting application forms
Data ingestion and processing
Quickly process and verify large volumes of various forms of structured and unstructured data
Configurable AI models
Configurable AI models make it easy to integrate/update regulatory or operational changes more flexibly into your workflows
One centralised solution
Easily integrates with legacy systems to enhance a full automation process
We deliver real competitive advantages to your business
Accelerate application processing time
Make it easy for clients to submit an application or request and officier to quickly take actions on it
Improve customer experience
Enhance the applicant journey with a no-fuss application experience
Reduce costs
Automated solutions delivered 24/7 contribute to corporate-wide cost savings
Free-up capacity
Free up employees’ time to do more valuable work and increase employee satisfaction
